My Epiroc: Fleet +
Fleet+ is a fleet monitoring solution that unlocks your fleet's full potential. Discover how Epiroc’s Fleet+ can enhance your daily operations, making your and your colleagues' jobs easier and more efficient.
Mining and infrastructure
10,000+
2024
Challenge
My Epiroc is a customer-facing platform designed to be easy to use while meeting the unique needs of our global clients. Our challenge is to serve different user roles—clients, dealers, and admins—each with their own requirements. We need to create a simple yet powerful solution that works across departments and makes the experience seamless for all users. Balancing simplicity, flexibility, and scalability is the key to our design process.
Results
The My Epiroc app is available across desktop, tablet, and mobile, with tailored experiences for different user roles. Its clean user interface and intuitive navigation help users easily access essential features.
The improved design led to higher subscription growth and the introduction of customizable features, driving a revenue increase of over 30%. Since launch, the product has achieved goal revenue.
35%
Improved onboarding process
25%
Increase in subscription
54%
Increase in revenue
Fleet+: Improvements for Customers
Productivity: Fleet+ tracks fuel consumption and emissions and provides quick overviews and performance metrics to optimize fleet utilization.
Control and Communication: Fleet+ offers real-time notifications for fleet updates, manages service schedules, and documents unplanned services. It streamlines fault reporting with detailed reports and downtime tracking for clear communication.
Scalability: Fleet+ also offers add-ons with specific features, such as goal tracking and drill plan transfer, that can be added to a Fleet+ product plan for enhanced functionality.
Conclusion
This product effectively solves key data challenges in the mining industry, delivering a more intuitive and user-friendly experience. Our digital solution empowers customers using Epiroc equipment, enabling greater fleet productivity through a data-driven platform.