My Epiroc
Epiroc is a Swedish company that makes equipment for mining and construction, with a focus on automation and electrification. It operates worldwide, driving innovation and efficiency.
Epiroc is a Swedish company that makes equipment for mining and construction, with a focus on automation and electrification. It operates worldwide, driving innovation and efficiency.
My Epiroc
Epiroc is a Swedish company that makes equipment for mining and construction, with a focus on automation and electrification. It operates worldwide, driving innovation and efficiency.
Why we start this project?
Many of our customers were still relying on manual or traditional methods for inspections, shift tracking, and reporting. This highlighted a clear opportunity to introduce a modern digital solution to streamline operations, enhance visibility, and boost efficiency. The market demand was strong—and largely underserved.
My Epiroc is not just a platform for direct customers; our vision is to build an entire ecosystem of My Epiroc users. This includes dealers, customer administrators, global customers, and various roles across the customer organization.
Many of our customers were still relying on manual or traditional methods for inspections, shift tracking, and reporting. This highlighted a clear opportunity to introduce a modern digital solution to streamline operations, enhance visibility, and boost efficiency. The market demand was strong—and largely underserved.
My Epiroc is not just a platform for direct customers; our vision is to build an entire ecosystem of My Epiroc users. This includes dealers, customer administrators, global customers, and various roles across the customer organization.
Many of our customers were still relying on manual or traditional methods for inspections, shift tracking, and reporting. This highlighted a clear opportunity to introduce a modern digital solution to streamline operations, enhance visibility, and boost efficiency. The market demand was strong—and largely underserved.
My Epiroc is not just a platform for direct customers; our vision is to build an entire ecosystem of My Epiroc users. This includes dealers, customer administrators, global customers, and various roles across the customer organization.
Pain point
Pain point
Our customers operate in diverse fields and have a wide range of user roles, making it challenging to meet all their needs with a one-size-fits-all solution.
Our customers operate in diverse fields and have a wide range of user roles, making it challenging to meet all their needs with a one-size-fits-all solution.
Solution
Solution
Custom Widget
Custom Widget
Pain point
Pain point
Customers want visibility into equipment utilization data and deeper insights into why utilization is high or low—such as understanding the underlying causes or events affecting performance.
Customers want visibility into equipment utilization data and deeper insights into why utilization is high or low—such as understanding the underlying causes or events affecting performance.
Solution
Solution
We developed the Utilization feature, which includes a utilization chart for an overall overview, an activity calendar to display all related events and a summary chart that provides deeper insights—enabling customers to compare performance across equipment.
We developed the Utilization feature, which includes a utilization chart for an overall overview, an activity calendar to display all related events and a summary chart that provides deeper insights—enabling customers to compare performance across equipment.
Pain point
Pain point
The pain point we addressed is that customers previously lacked a digital solution to view all their equipment data in one centralized platform.
The pain point we addressed is that customers previously lacked a digital solution to view all their equipment data in one centralized platform.
Solution
Solution
We developed the Fleet Management feature, which automatically connects all Epiroc equipment. It features list and card views, real-time location tracking, and detailed equipment profile pages to monitor machine status, location, metrics, alarms, and service.
We developed the Fleet Management feature, which automatically connects all Epiroc equipment. It features list and card views, real-time location tracking, and detailed equipment profile pages to monitor machine status, location, metrics, alarms, and service.
Pain point
Pain point
Many customers still rely on pen and paper to record drilled holes information, making it difficult to track progress and creating communication gaps between operators and fleet managers.
Many customers still rely on pen and paper to record drilled holes information, making it difficult to track progress and creating communication gaps between operators and fleet managers.
Solution
Solution
We developed a mobile solution called Drill Tracker to streamline the process of tracking drilled holes and improve data flow in the field.
We developed a mobile solution called Drill Tracker to streamline the process of tracking drilled holes and improve data flow in the field.
My Role
Led the product end-to-end and its key features to launch, worked closely with stakeholders, dev team, and customers.
Delivered 20+ essential features across three digital product portfolios: My Epiroc, Fleet+, and Drill Tracker/Tunnel Tracker.
Led the creation of a scalable design system to support the long-term growth and evolution of the product.
Led the product end-to-end and its key features to launch, worked closely with stakeholders, dev team, and customers.
Delivered 20+ essential features across three digital product portfolios: My Epiroc, Fleet+, and Drill Tracker/Tunnel Tracker.
Led the creation of a scalable design system to support the long-term growth and evolution of the product.
Led the product end-to-end and its key features to launch, worked closely with stakeholders, dev team, and customers.
Delivered 20+ essential features across three digital product portfolios: My Epiroc, Fleet+, and Drill Tracker/Tunnel Tracker.
Led the creation of a scalable design system to support the long-term growth and evolution of the product.
Business result
My Epiroc launched in 2024 and achieved over 2,000 business subscriptions within the first three months, generating millions in revenue.
The product continues to evolve, with ongoing usability testing to enhance existing features and expansion into new digital portfolios.
My Epiroc launched in 2024 and achieved over 2,000 business subscriptions within the first three months, generating millions in revenue.
The product continues to evolve, with ongoing usability testing to enhance existing features and expansion into new digital portfolios.
My Epiroc launched in 2024 and achieved over 2,000 business subscriptions within the first three months, generating millions in revenue.
The product continues to evolve, with ongoing usability testing to enhance existing features and expansion into new digital portfolios.
